New India Assurance supports both cashless claims and reimbursement claims. This section covers the information on how to check New India Assurance health insurance claim status, fill New India Assurance health insurance claim form, and the claim settlement process.

Claim cashless hospitalisation, you would have to be treated at a networked hospital. The list of networked hospitals can be found online on the company’s website. The hospital should be approved by the company’s TPA for you to avail of cashless benefits. If the hospital is not approved, claims would be settled on a reimbursement basis only

You should inform the company’s TPA (Third Party Administrator) whenever you face any claim. The information should be given at least 48 hours before a planned hospitalisation or within 24 hours of an emergency one
After you are discharged from the hospital, submit the relevant documents to the TPA for reimbursement of the expenses that you had incurred on treatments
The documents should be submitted within 7 days of discharge. For claiming post hospitalisation expenses, the documents should be submitted within seven days of completion of the post hospitalisation treatments
You would also have to authorize the TPA to obtain any and all medical records from the hospital if required