ICICI Lombard Cashless Garages List in Mumbai

Claiming Process of ICICI Lombard car insurance policy:
For claiming the ICICI Lombard car insurance, the policyholder will have to register a claim following the steps mentioned below

• Notify ICICI Lombard: The policyholder will have to notify the customer service representative either by an SMS ‘CLAIM’ 575758 or by calling at the customer care. The customer care will get back to you and provide a reference number or claim number
• The customer care executive will inform the concerned executive and the buyer will be informed about the registered garages
• The buyer will have to file an FIR in case of accident, theft, bodily injury or any major damage
• The service manager from ICICI Lombard will contact the policyholder and collect the documents required for processing the claim
• The service manager will also do a spot verification of the vehicle to estimate the damage
• The payment to the network garage will be made directly by ICICI Lombard if cashless services are opted for by the policyholder.

Alternatively,you can also avail claim settlements through Turtlemint.If you bought your ICICI Car Insurance policy through Turtlemint,you can inform Turtlemint and the company would then help you in getting your claims settled.Turtlemint has a claim handling team which handle the claims of their customers.You can get in touch with the company’s team of claim experts through their number 1800 266 0101 or post an email to the claim team at their ID claims@turtlemint.com. Once the team is informed of your car insurance claim, they would take up the claim process on your behalf and coordinate with the insurance company to get the claims settled.