ICICI Lombard Comprehensive Bike Insurance

In case of claims under ICICI Lombard bike insurance, you should inform the company immediately and lodge your claim. Thereafter, you should follow the below-mentioned steps

1. If it is a third party claim, file a police FIR immediately detailing the accident. The claim would be taken to the motor accidents tribunal wherein the claim amount would be determined. Once the claim amount is determined by the tribunal, ICICI Lombard would pay the claim directly to the third party
2. 2.If the bike is stolen, file a police FIR immediately. The police would try and locate your bike. If they can’t, they would issue a non-traceable certificate. Submit this certificate to ICICI Lombard along with the claim documents and the claim would be settled
3. If your bike has suffered damages, take your bike to the nearest networked garage if you want cashless repairs. If you take the bike to a non-networked garage, you would have to pay for the repairs and the insurance company would, then, reimburse you
4. At the networked garage, the surveyor of ICICI Lombard would come and assess the damage
5. The surveyor would prepare a report which would be submitted to ICICI Lombard stating the expected repair costs
6. The company would approve the repairs based on the surveyor’s reports
7. Once the repairs are approved, the garage would start repairing the bike
8. Once the bike is repaired, you can take delivery of your bike and the insurance company would settle the bill with the garage directly

If you have bought your two-wheeler insurance policy from Turtlemint, you can also contact Turtlemint for your claim settlement. Turtlemint would take the necessary claim steps and get your bike insurance claims settled. All you would have to do would be to inform the company at 1800 266 0101 or by sending an email at claims@turtlemint.com and your work would be done.